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Teamviewer and Troubleshooting

Category: Knowledgebase

Have we asked you to download Teamviewer and you don't know what we're on about? This is the article for you!Teamviewer allows us to securely connect remotely to your computer and fix your tech issues...

Download Office 365 for PC

Category: Knowledgebase

Sign in to download Office for PC Go to https://portal.office.com and if you're not already signed in, select Sign in. Sign in with your work email. After signing in, follow the steps: From ...

Set up your Microsoft 365 sign-in for multi-factor authentication

Category: Knowledgebase

  Go to https://aka.ms/MFASetup to begin 2FA Setup Choose Next. Select I want to set up a different method or Auth Phone. Microsoft 365 will ask for your mobile number, then send you an SMS mess...

How to fix the Microsoft error “We can’t upload or download your changes because your cached credentials have expired”

Category: Knowledgebase

Clearing cached credentials Step 1 – Close all Office programs You must ensure you have saved all of your work and closed each Office application; failure to adhere may result in unwanted behaviour fr...

Setup Printer for new devices 2023

Category: Knowledgebase

If you have a new refurb device as of March 2023, The following steps apply to you. Go to Printers & Scanners. 1: "+ Add a printer or scanner" 2:  Wait for "The printer I want isn't listed" to ...

Sharing an Outlook Calendar with other people

Category: Knowledgebase

From your Calendar folder, on the Home menu, select Share Calendar.         OR         Choose the calendar you want to share from the drop-down menu. In the Calendar Properties dialog box, clic...